Terms & Conditions
These Terms and Conditions govern your use of the Borgy’s Pilot Cars website and the services we provide. By using our website, requesting a quote or engaging our services, you agree to these Terms and Conditions.
1. About Borgy’s Pilot Cars
Borgy’s Pilot Cars provides pilot vehicle, escort, traffic, route and transport support services for oversized and specialised transport projects across Australia.
Our services may include pilot vehicle support, route coordination, traffic support, project planning, permit assistance and other related transport services as agreed with the client.
2. Website Use
You may use this website for lawful purposes only.
You must not use the website in any way that may damage, disrupt or interfere with the website, its security or its availability to other users.
You must not attempt to gain unauthorised access to any part of the website, server, system or data.
3. Information on This Website
We aim to keep the information on this website accurate and up to date. However, information may change from time to time and we do not guarantee that all website content is complete, current or free from errors.
Information provided on this website is general in nature and should not be relied upon as specific transport, legal, regulatory or compliance advice for a particular project.
4. Quotes and Service Requests
Any quote or estimate provided by Borgy’s Pilot Cars is based on the information available to us at the time.
Quotes may be subject to change where:
- Project requirements change
- Load dimensions, weight or configuration change
- The proposed route changes
- Additional pilot vehicles or personnel are required
- Permit, regulatory or authority requirements change
- Delays occur outside our reasonable control
- Additional waiting time, travel or accommodation is required
- Site or road conditions differ from the information originally provided
Final pricing and service requirements will be confirmed directly with the client.
5. Client Responsibilities
Clients are responsible for providing accurate and complete information relating to the transport project.
This may include:
- Load dimensions and weight
- Vehicle and trailer configuration
- Pickup and delivery locations
- Proposed routes
- Project dates and timing requirements
- Permit and authority information
- Site access details
- Any known restrictions, hazards or special requirements
Borgy’s Pilot Cars may rely on information provided by the client, transport operator, driver or other project representatives when planning or providing services.
6. Permits and Regulatory Requirements
Oversized and specialised transport movements may be subject to permits, approvals and requirements imposed by government authorities, road managers, the National Heavy Vehicle Regulator or other relevant bodies.
Where Borgy’s Pilot Cars assists with permit applications or compliance planning, this assistance does not guarantee that a permit or approval will be granted.
The transport operator and relevant parties remain responsible for ensuring that the movement complies with all applicable laws, permit conditions and regulatory requirements.
7. Pilot and Escort Services
Pilot and escort services are provided based on the requirements of the transport movement, applicable regulations and the information supplied before the job.
Our pilots are expected to operate professionally, safely and in accordance with applicable accreditation and regulatory requirements.
Where project requirements change, additional vehicles, pilots or support may be required.
8. Delays and Changes
Transport projects may be affected by circumstances outside our reasonable control, including:
- Weather conditions
- Road closures
- Traffic incidents
- Permit delays
- Authority requirements
- Mechanical issues
- Site delays
- Changes to transport schedules
- Unexpected road or access conditions
Borgy’s Pilot Cars will make reasonable efforts to adapt to changing conditions, but we are not responsible for delays caused by matters outside our reasonable control.
9. Cancellations
If a booked service is cancelled or rescheduled, cancellation or additional charges may apply where Borgy’s Pilot Cars has already committed resources, incurred costs or allocated personnel to the project.
Any applicable cancellation terms will depend on the circumstances of the booking and will be communicated to the client where relevant.
10. Payment
Payment terms will be set out in the applicable quote, invoice or service agreement.
Clients are responsible for paying invoices by the stated due date.
Where permitted, Borgy’s Pilot Cars may suspend or decline further services where amounts remain overdue.
11. Safety
Safety is a priority in all services provided by Borgy’s Pilot Cars.
We may pause, modify or decline to proceed with a service where we reasonably believe that conditions are unsafe, project information is incomplete or the proposed movement does not meet applicable requirements.
Clients, drivers, contractors and project personnel are expected to comply with applicable safety procedures, site requirements and lawful directions throughout the movement.
12. Limitation of Liability
To the extent permitted by law, Borgy’s Pilot Cars is not liable for loss, damage, delay or additional costs arising from circumstances outside our reasonable control.
We are not responsible for losses caused by inaccurate or incomplete information provided by the client, transport operator or another third party.
Nothing in these Terms and Conditions is intended to exclude, restrict or modify any rights or remedies that cannot lawfully be excluded under Australian law.
13. Australian Consumer Law
Where the Australian Consumer Law applies, you may have rights and guarantees that cannot be excluded by these Terms and Conditions.
Nothing in these Terms and Conditions is intended to limit or exclude those rights.
14. Third-Party Services
Borgy’s Pilot Cars may work with independent contractors, pilot drivers, transport operators, authorities and other service providers as part of a transport project.
Where third-party services are required, those providers may also have their own terms, conditions and responsibilities.
15. Intellectual Property
Unless otherwise stated, the content of this website, including text, graphics, branding, images and website design, is owned by or licensed to Borgy’s Pilot Cars.
You may not reproduce, distribute, modify or commercially use website content without prior written permission.
16. Project Images and Information
Images, project descriptions and examples shown on this website are provided for general information and promotional purposes.
Project details may be simplified, adjusted or withheld where required for confidentiality, privacy or commercial reasons.
17. External Links
Our website may contain links to third-party websites or resources.
Borgy’s Pilot Cars does not control these websites and is not responsible for their content, availability, security or terms of use.
18. Privacy
Personal information collected through this website or through our services is handled in accordance with our Privacy Policy.
19. Changes to These Terms
We may update these Terms and Conditions from time to time to reflect changes to our website, services, business operations or legal requirements.
The latest version will be published on this website.
20. Governing Law
These Terms and Conditions are governed by the laws applicable in Australia and the relevant state or territory in which the services are provided.
21. Contact Us
If you have any questions about these Terms and Conditions, please contact:
Borgy’s Pilot Cars
Phone: 0433 183 522
Email: [email protected]
These Terms and Conditions are provided as a general website and service terms template. For formal legal requirements specific to Borgy’s Pilot Cars, they should be reviewed by an Australian legal professional.
